Shipping & Handling
All shipments are through reputed courier (express shipping) services.
Shipments are normally despatched once / twice a week.
International packages shall be sent Express Delivery, usually through DHL, UPS, Fedex or similar. Normal Delivery time is 4-7 working days from date of despatch, depending on destination. Please ensure complete and accurate postal address (along with telephone number) is entered in the PayPal page / order-form. In most locations, the package will have to be signed for.
Indianrailstuff.com will not be responsible for packages misplaced due to provision of incomplete address.
Please Note: Some areas are notified as 'Remote Area' by the courier services and if your location falls under such, you will be required to pay an additional US $ 30.00.Unfortunately there is no way for me to incorporate the same in the shopping cart. You may wish to check the same on the DHL website. In such a situation, either a separate invoice shall be raised for the balance, or the payment cancelled and a new invoice created.
Packages shipped within India are mostly sent using standard courier services (First Flight, DTDC, Blue Dart, Professional, etc). Normal Delivery time is 4-7 working days from date of despatch, depending on location. Please ensure complete and accurate postal address (along with telephone number) is entered in the order-form. The package will have to be signed for.
The atlas is usually shipped in a strong plastic envelope or a laminated envelope, as suitable. Volume shipments will use some form of cartons or other packing. Indianrailstuff tries to ensure the Atlas reaches you in a good condition.
A separate Shipping & Handling fee is applicable over and above the product price
Non-receipt of Order
If you have not received your shipment within 15 working days, please contact me on phone (+91 9830149220), email or use the Complaint Form, available as a link from the home page, to report the issue.