Returns & Exchanges

Returns and Exchanges

 

 

Returns

Our shipments are carefully inspected before leaving our warehouse, but if you are not satisfied with your purchase please follow the instructions below:

Indianrailstuff permits exchanges only in exceptional circumstances, when your product has been received by you in a condition which is normally not acceptable, due to excessive damage, or where the product is inherently faulty.

Returns, if any, need to be made within 10 days of receiving the goods.
Indianrailstuff will replace the returned items free of cost or issue a refund for the cost of the goods to the credit/debit card used for online shopping.
Shipping charges will not be refunded and customers are required to pay for the shipping costs to return the goods to the applicable return address indicated on the Returns & Exchanges form.
Please contact me by email or on phone (+91 9830149220) prior to taking the next step, Damaged goods, if required need to be shipped the items to the following address:

Samit Roychoudhury
D-7A Ideal Niketan
3 Chingrighata Lane
Kolkata 700015
India

 

 

Exchange Policy

Indianrailstuff does not allow for exchanges of products once your order has been placed. For products not received in a usable condition, please see above.